New Seetha Bakery, the first ever bakery in the Kollam district, has a rich legacy of serving delicious and high-quality baked goods for over 76 years. With decades of experience, it continues to be a beloved destination for traditional and innovative treats.
The prides itself on its exceptional services and food products. Renowned for a wide range of fresh and delicious baked goods and juices, our primary focus is on customer satisfaction, offering authentic Kerala snacks and bakery items using pure organic ingredients and we strictly avoid all kinds of artificial Flavors and colours.
To maintain a smooth relationship with our valued clients, New Seetha Bakery adheres to strict terms and conditions. These terms outline our policies and procedures related to collection, delivery, and cancellation. We recommend reviewing these terms and conditions before using our services. By using our website, services, or placing an order, you agree to abide by our terms and conditions.
Delivery Policy
Please note that our products are only available in selected locations, so ensure the delivery location before you are purchase. You can verify if we have delivery services in your area before placing an order.
New Seetha Bakery strives for prompt delivery, but some products require additional time as they are baked fresh upon receiving an order. Special occasion cakes, including birthday, wedding anniversary, and other specialty cakes, are made to order and require 24 to 48 hours for preparation.
Customers must double-check the date and time of their orders before finalizing. We are not responsible for issues arising from changes to the date and time on your end.
Cancellation & Refund Policy
We are committed to providing cakes and other items that are fresh and 100% natural, without any artificial colours or Flavors. We are confident in the quality of our products. However, if you find that your order is not fresh or there is another serious issue, you can return the product. We will assess the validity of your complaint and, if confirmed, will refund your money. Please bring the receipt of your order.
Customers have the option to cancel their orders but must inform us at least 24 hours before the scheduled delivery date. Orders can be cancelled via phone, email, or by visiting our outlet. A refund will be provided if the order is cancelled at least 24 hours prior to delivery. If the cancellation is made less than 24 hours before delivery, no refund will be issued.
Please Note: Kindly be advised that New Seetha Bakery reserve the right to modify or revise the terms and conditions without prior notification. Therefore, we urge our esteemed customers to review the terms and conditions before placing an order.